At Countryside Refrigeration & Heating LLC, we are committed to providing exceptional customer service to all of our clients. Our team of experts are dedicated to ensuring that each and every customer receives personalized attention and top-notch service. We understand that HVAC issues can be stressful and disruptive, so we make it our priority to address any concerns and provide swift solutions. Our goal is to not only meet but exceed our customers’ expectations.
Our team of highly skilled technicians are available 24/7 to respond to any emergency HVAC issues that may arise. We understand the importance of timely service and are dedicated to providing quick and efficient solutions. We also offer transparent pricing options so that our customers can make informed decisions about their HVAC needs.
We value customer feedback and use it to continuously improve our services. We make it a priority to stay up to date with the latest industry trends and techniques to ensure that we are providing the best possible service to our customers.
At Countryside Refrigeration & Heating LLC, we understand that customer satisfaction is the key to success. That’s why we make it our mission to provide exceptional customer service, ensuring that all of our clients are completely satisfied with our services. Trust us to handle all of your HVAC needs with the highest level of professionalism, expertise and customer service.
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Countryside was great to work with for the install of a new furnace. Questions answered, easy scheduling, friendly and professional. Zach was informative and helpful with questions and options for new furnace and AC. The duct cleaning crew and installers were all professional and had it completed in less than a full day.
Motor on furnace started making a terrible noise, and of course it was on the coldest night of the year so far. CRH came at 1am and got things working, thoroughly explained what the problem is and what the solution is. Incredibly happy with the service. I wish I could remember the techs name, regardless, he knew what he was doing, and did a great job.Update:Had all 3 motors on boiler furnace replaced. Very efficient install, was informed on progress throughout. Now my house is so quiet it's almost eerie. Very happy! Would definitely recommend CRH!!
Response from the owner: Thank you so much for taking the time to leave a review and for an update, we truly appreciate it!We are glad Andrew was able to get out to your home at 1:00 AM on such a cold night and get things running again. We will be sure to pass along your kind words to Andrew, as well as to Nate and Sam for the efficient motor replacement and great communication during the install.It's great to hear that your system is now running quietly and that you are happy with the results. Thank you for trusting CRH and for recommending our team! We are always here when you need us!
Quick response to my service request, the technician was very knowledgeable and made the repair with a great explanation of service.
Response from the owner: Thank you for taking the time to leave us a review. We are glad to hear you received a quick response and that the technician was able to clearly explain the repair. We appreciate you choosing Countryside and are always here if you need us in the future.
In the early morning hours on Christmas Eve our furnace stopped working. As if a freezing house isn't bad enough, we had family visiting from down south who were by no means acclimated to our midwestern climate. I stopped into Countrysides North Mankato Location At 8am within 30 minutes Scott was at our home and quickly identified the primary problem. While investigating Scott also located an undersized capacitor that had had been robbing our system of amperage necessary to run properly. In the 7 years we have owned our home we have discussed replacing our furnace several times because it struggled to keep up and seemed to run constantly. Since having our furnace repaired by Countryside our home temperature has never been more comfortable. The charge for service was very reasonable especially considering that the repair was not scheduled and on Christmas Eve. Scott was knowledgeable, professional and efficient he left the repair area cleaner than it was when he arrived. The repair required a new blower motor and capacitor both of which Countryside had in stock! I work within the home repair industry and would definitely recommend the crew at Countryside to my friends and clients!
Response from the owner: Thank you so much for taking the time to leave such a thoughtful review. We are really glad we could help get your heat back on especially on Christmas Eve with family in town. That is never a fun situation, and we know how stressful it can be in those freezing temperatures.We did want to gently note that your technician was Tom, and we will be sure to pass along your kind words to him. He takes a lot of pride in his work, and he will truly appreciate hearing this. We are happy to hear the repair made such a noticeable difference in your home’s comfort and that everything was handled quickly, professionally, and cleanly.Thank you again for trusting Countryside and for recommending our team. We truly appreciate your support and are always here if you need us.
Kailey is a very nice girl and really seems to know furnaces in and out. I feel very confident on her ability to give my furnace the good seasonal once over. Every question I had was explained very nicely concerning the furnace and my outside AC unit. She’s worked on my furnace before and I was happy to see her again.
Response from the owner: Thank you so much DeVonna to take the time to leave us a review! We are glad to hear Kailey was able to answer all of your questions and to help keep your HVAC equipment to work efficiently.
I called Countryside needing to make a decision whether to repair an existing aging furnace or to install a new one. I knew little to nothing of furnaces, however, Zak got me quickly up to speed. Amazingly prompt, efficient, and courteous, Zak prepared a printout of furnace choices appropriate to my home. Though I had an abundance of questions and much indecision, I was treated with respect and my concerns were addressed. As soon as my decision was made, Countryside was ready to install. The technicians were clearly knowledgeable, respectful, diversified in personality and were a fun, interesting group to interact with. They answered all questions and instructed me on the features of my new smart furnace. I love that they totally cleaned up after themselves. I found Countryside very relatable and flexible. And I am so happy with my new furnace!
Response from the owner: Thank you so much for taking the time to share such a thoughtful review. We truly appreciate you trusting us with such an important decision. We are glad Zack was able to explain your options clearly and help you feel confident throughout the process. It’s also great to hear our installation team made the experience comfortable, answered your questions, and left everything clean and in order. We are so glad to hear you love your new furnace, and we appreciate the opportunity to work with you. Please don’t hesitate to reach out if you need anything in the future.
I always have good service from this company.
Response from the owner: Thank you so much for taking the time to leave another review. All of us at Countryside truly appreciate your continued trust and are glad to hear you always receive good service from our team. Customers like you are the reason we do what we do, and we are grateful for your support.
Andrew was so helpful, knowledgeable, and friendly!
Response from the owner: Thank you so much for the 5-star review! We are glad to hear Andrew was helpful, knowledgeable, and friendly. We appreciate you choosing Countryside and look forward to helping you again whenever you need us!
I had previously given a 5 star but Andrew is excellent he's very I'm very knowledgeable and friendly excellent he deserves a raise I would say at 33.33% raise in the next couple pay periods in an all inclusive vaca
Response from the owner: Thank you so much for taking the time to leave a 5-star review! We are glad to hear Andrew provided excellent service and made the experience a positive one. He truly is knowledgeable, friendly, and a great part of our team. We will be sure to share your kind words with him, the vacation suggestion definitely gave us a smile! All of us at Countryside appreciate your continued support!
Came out on short notice and fixed my furnace on a -8 day
Response from the owner: Thank you so much for the 5-star review! We are glad we could get out quickly and take care of your furnace, especially in those freezing temperatures. We truly appreciate you trusting Countryside!
Fixed the blower in freezing cold weather! Was very helpful!
Response from the owner: Thank you for the great review! We are happy we could get your blower repaired quickly, especially in freezing conditions. Keeping our customers warm and taken care of is always our priority. We appreciate your trust in Countryside!
Response from the owner: Thank you for the 5-star review! We are glad to hear you had a great experience. We appreciate you choosing Countryside!
The furnace problem was fixed right and they were on time. Great job!
Response from the owner: Thank you, Tony! We're glad to hear that the furnace problem was fixed promptly and to your satisfaction. We appreciate your kind words!
Commercial refrigerator repair.Andrew was great! Knows his stuff.😊
Response from the owner: Thank you for the 5-star review! We appreciate you taking the time to share your experience. Andrew will be glad to hear your kind words. All of us at Countryside are happy we could help with your commercial refrigerator repair. Have a great day!
Countryside has always provided me prompt friendly, quality, service at a fair cost.
Response from the owner: Thank you for the review! We are so glad to hear you have consistently had prompt, friendly, and quality service. We appreciate you choosing Countryside and truly value your loyalty!
They have been our go to for our rtu service since I started this job, the techs they gave now are knowledgeable and are willing to let me watch and learn.
Response from the owner: Thank you so much for the 5-star review! We are grateful to be your go to team for RTU service, and great to hear that our technicians have been knowledgeable and willing to walk you through the process. We appreciate your trust in us and look forward to continuing to support you and your equipment!
Josh was so very good. Both days he explained things to me that I could understand. He took his time, when he had questions he made phone calls to get someone else's advice. He got down to the bottom of my issue and fixed the problem. I would recommend countryside refrigeration and heating along with Josh to anyone.
Response from the owner: Thank you so much for another 5-star review! We truly appreciate you taking the time to share your experience again! We are happy to hear Josh took great care of you, explained everything clearly, and made sure the issue was fully resolved. he is definitely committed to doing things the right way, and it means a lot to see that recognized.Thank you for your continued trust in Countryside and for recommending us. We are always here when you need us!
Response from the owner: Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. We're grateful for your support and are always here if you need anything in the future!
Response from the owner: We really appreciate you taking the time to leave another 5-star review. Your continued confidence in our team means a great deal. Thank you for being a loyal customer!
Response from the owner: Thank you so much for the 5-star review! We’re glad to hear you had a great experience with Countryside. We appreciate your support and look forward to helping you again whenever you need us!
